Shipping Policy

DELIVERY:

We currently ship to all of South Africa (excluding PO boxes).

Your D Beauty bar will ship out with a tracking email within 15 days from the date of purchase (be sure to check your Spam/Junk folders just in case).  

Please keep in mind that we ship in batches and you may receive a tracking email at varying times each month (even if you typically receive a tracking email by a certain time). We do ship out boxes in batches. This means your box could arrive during either the third, or fourth week of every month.

Once you receive a confirmation email from us, we will begin to process your order. We will provide you with status updates via email & will send you a tracking number as soon as your package leaves us. 

Boxes are currently sent through a variety of shipping companies (DHL, Rhenus Express, Fastway). We’re constantly exploring options to get your box to you quicker and more efficiently.

Shipping to all main cities in South Africa costs R65/month. Once your order has been fulfilled, please allow 2-3 days for your order to reach you. 

*We are not responsible for forwarding fees, foreign transaction fees, or duty and other customs clearing expenses.